call us every effort is made to match the right dry vapor steam cleaner
to the customers needs. All dry vapor steam cleaner systems are fully covered under
manufacturers warranty. If you receive a
steam cleaner that is damaged, defective or even crushed in delivery
you're in good hands! Call us right away and we will be more then happy to immediately have
the defective vapor steam cleaner picked up and replaced. The manufacture
even pays to have the defective unit picked up and sends the
replacement dry vapor steam cleaner out with no charge to you. It is
important that you try your new steamer right away
when you get it.
After the first 14 Days the only remedy is repair or replacement of the
unit at the manufactures warranty holders choice, not ours, so open your
steamer box and fire it up when you get it.
14 DAY MONEY BACK - 100%
WE HAVE YOU COVERED!
is for our our home, commercial and industrial Vapor Steam Cleaners
only. Please call
us and let us help you with your selection. We
want to help you make the right
choice for your needs. Good Communications can help avoid a return.
Lets face it, all you really want is the right product for your
application. let us help. In the event you end up wanting to return
your vapor steam cleaner we
offer a powerful
14 Day Money Back,
100% Satisfaction Guarantee!
If you are not satisfied
with your new vapor steam cleaner you can return it for up to 14
days after purchase for a refund!
You simply ship it back to us
in original condition and we will give you a refund
minus a 15%
restocking fee and our original outgoing shipping fee. Our outgoing
shipping cost is usually around $35 dollars. This will allow us to
repackage the unit and resell it as used for a discount. If you
ordered express shipping that cost is not refundable. Damage to the
unit or worn parts may cause further charges. Though this is very
rare, please take care to package any return with care. Note:
There are NO returns on the
industrial class Vapor Rino's. They are not try before you
Example Return: Lets say you
purchase a unit for $495 and decide you are not satisfied and want
to return it. Simply
contact us first for return authorization and we will tell you where
to send the unit. PLEASE DO NOT SEND THE UNIT BACK TO THE ADDRESS ON THE
LABEL UNLESS ADVISED TO BY OUR STAFF. After authorization you simply ship it back to us. When we
get it we inspect the unit and if everything is okay we simply
refund your purchase price minus a 15% restocking fee (in the $495
the 15% would equal $74.25) and minus the original outgoing shipping fee,
in this example we will say our shipping cost was $20. Your total refund
would be $400.75. This allows you to order a home or commercial steam
cleaner with very low risk. We want you to be comfortable with your
purchase. Feel free to call us or chat with us live if you have any
Authorization is very important. This does two things. One, it helps
us mark in our system the day you called to issue a return
authorization for your steam cleaner. This way, if the unit arrives
a few days over the 14 day mark, you are safe. It also allows our
receiving department to accept the steamer. Shipments without
authorization may be returned to sender so get authorization first.
The 14 Day guarantee starts from the day of purchase. Typical ground
shipping inside the USA is a maximum of 5 to 7 business days. More often
then not you will get your steamer sooner. Once you get it, you have
about a week to make sure everything is in working order and
satisfactory to your needs. If you call us beyond the 14 day
mark, there are absolutely no returns beyond that point. So be sure
to call for your return authorization as soon as you detect any
problem. Don't worry, if you do have a mechanical problem down the
line you are fully covered by the warranty! You can read the details
of our world class
limited lifetime warranty here.
Why do we charge you a restocking
fee? We do this to discourage the
'try before you buy" customer or the impulse buyers that figure it
might be fun to use it for awhile, try it out, clean their home for
just send it back. Yes this happens! We also do this to
encourage our customers to take a little time to read about or call
us about our products before they buy. We simply want to make sure
you get the right machine for the right job. We go out of our way to
provide the necessary information via text, pictures and videos to
help you make a confident informed decision. Recently, we had a
customer return a 4000-C Vapor Steam Cleaner. Reason? He ordered it
thinking it was a carpet shampooer! This shows this customer did not
read the product description and ordered it based on assumptions.
Third and very
importantly, we have to sell any returned units as used for a
discount because we only sell truly new steamers as new. Most
companies simply repackage used and sell as new. Our policy is once
used by a customer even if just for a couple of days we consider it
used. The restocking fee covers part of the cost of selling a used
unit to another user at a discount. This policy
is enforced to keep the quality high and our prices low. If you shop
around you will find we offer some of the highest quality dry vapor
steam cleaner machines
for the best prices anywhere. There are many companies selling
similarly powered steamers for twice what we charge. Others are
selling cheap plastic units and marketing them as "Commercial"
remember, you are fully covered by the manufactures warranty and if
you receive a damaged or defective unit we have you covered! If you
are not sure the item in question is for you we encourage you call
us or shop around and compare quality and prices.
We guarantee the BEST PRICE
(more here) or we refund the difference.
you are unsure about your purchase feel free to give us a call. We
will be happy to share our experience with you and will always
strive to match you with the right product or dry vapor steam
cleaner for your needs. Remember,
there is no rush and no pressure. The internet provides you
with the means to research as much as you like so you can make an
informed decision about your dry vapor steam cleaner purchase. As
with most of our customers, if you look around you will most likely
be back! Just don't forget to bookmark our site.
for some unforeseeable reason you do want to return your dry vapor steam
cleaner or other item the buyer
is responsible for the restocking fee plus any original outgoing
shipping fees we paid to get it to you. The returned item must be in new and original
condition. If the steam cleaner is damaged or the parts worn there
maybe additional charges to repair or replace parts. The customer is responsible for packing the unit
with EXTRA CARE and
getting it back to us clean, well packed and in new condition. Any damage to the dry vapor
steam cleaner or other product, or worn parts will incur further
charges. The buyer is also responsible for return shipping costs.
No returns will be accepted without Authorization. You
must contact us first. The restocking fee is so that we can
repackage and sell the steam cleaner as used at a discount to
another costumer. As always, we only sell new steamers as
new. This policy insures that when you buy you will always know they are getting
factory fresh new units. We offer the highest quality at the
lowest prices. To see if anything is available on our
30 DAY BEST PRICE GUARANTEED:
Buy now, Save Later! We Have You Covered!
remember, you can buy now and shop around later.
We offer our best price
guarantee! Read more here. We are proud to offer a large selection of demo
videos on many of the products we sell. These videos empower you by
making an informed decision. We also try to go out of our way to
provide you with as much information on the dry vapor steam cleaner systems and their
potential uses as possible. Most web sites only give you a small
snippet of information. Just Renew It Industrial Supply strives to
give you more! It is important to keep in mind that every
cleaning situation is different. What may work great for 95% of
users may not work in your situation. As with any product results
may vary. Our units are successfully used every day buy
hundreds of industry giants like Dairy Queen, Marriott
Hotels, Boing Air, the US Military and thousands of small
businesses and home owners alike.
Check out our Resume
here. For more information on our great steamers and to see
who is using them visit our
Questions & Answers
page here or watch our easy play
Dry Vapor Steam Cleaner Videos. See a complete
all of our products here.
Typically UPS Ground shipping of a dry vapor steam cleaner is between 5 to 7 days from the time
your commercial steam cleaner leaves the warehouse. Shipping time
may vary slightly but often times, our products arrive ahead of
schedule. We offer
FREE GROUND SHIPPING
on the following items only within the lower 48 US Continuous
Learn More Here...
you for shopping with us! We think
you will find that working with Just Renew-It at either
RefreshYourHome.com or Just Renew-it. com will be a refreshing
experience. Our staff is friendly, knowledgeable, and ready to help.
If you have any questions about a product or dry vapor steam cleaner feel free to give us a call. Thank you and
we look forward to serving you.